Refund policy

Doodlee Woodlee – Terms & Conditions

Last Updated: 9th October 2025

Welcome to Doodlee Woodlee. By accessing or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree to these Terms, you must not use or access this website in any manner. These Terms govern your use of the website, purchase of products, and access to any services offered through the website, and apply to all users, including customers, visitors, and others who browse or make purchases.

All content on this website, including text, images, graphics, logos, designs, and software, is the property of Doodlee Woodlee or its affiliates and is protected under applicable intellectual property laws. You may not reproduce, copy, modify, distribute, display, or create derivative works from any content on this website without prior written permission from Doodlee Woodlee. By uploading content or submitting materials to the website, you grant Doodlee Woodlee a perpetual, royalty-free, non-exclusive license to use, display, reproduce, and distribute such content in connection with its business. You represent and warrant that you own all rights to the content you upload or have obtained permission from the rightful owner.

All products listed on this website, including stickers, prints, and related accessories, are sold on a final sale basis. Doodlee Woodlee does not accept returns, exchanges, or refunds for stickers or related products under any circumstances, except in cases where the product is defective or damaged upon arrival. Customers must inspect their orders immediately upon delivery and contact Doodlee Woodlee at doodleedoodles@gmail.com within 48 hours of receipt with photographic evidence if a product is defective or damaged. Replacement of defective products will be at the sole discretion of Doodlee Woodlee, and no cash refunds will be provided. Minor differences in color, size, or print due to production processes or screen display are not considered defects. By placing an order, you accept these terms and acknowledge that stickers and related products are non-returnable.

Doodlee Woodlee is not responsible for any loss, damage, or delay caused by third-party shipping providers. Customers are responsible for providing accurate shipping information. In cases where packages are returned to the origin due to incomplete or incorrect addresses, incorrect pin codes, customer unavailability, or refusal to accept delivery, Doodlee Woodlee may offer reshipment at the customer’s cost or issue a credit after deducting shipping fees, depending on the situation. Doodlee Woodlee reserves the right to refuse reshipment or refunds in cases where orders are misused or returned repeatedly.

By using this website, you agree not to use it for unlawful activities, intellectual property infringement, or any action that may harm Doodlee Woodlee or its affiliates. Doodlee Woodlee may investigate any suspected misuse of the website and may disclose relevant information, including your identity, order history, email address, and IP address, to law enforcement authorities or other third parties if deemed necessary.

Doodlee Woodlee may suspend or terminate your access to the website at any time without notice, for any reason, and shall not be liable for any consequences arising from such termination. The website and all products and services are provided “as-is,” without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. Doodlee Woodlee shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use the website, except as required by law.

These Terms are governed by the laws of India, and any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Mumbai, India. By using this website, you also agree to the Privacy Policy of Doodlee Woodlee, which explains how personal information is collected, stored, and processed. You agree that Doodlee Woodlee may process your personal data in accordance with its Privacy Policy and that the company is not responsible for any compromise of personal data caused by breaches, hacking, or misuse of the website.

By placing an order with Doodlee Woodlee, you confirm that you understand and agree that all sales of stickers and related products are final, that no returns or refunds will be offered, and that only defective or damaged products will be eligible for replacement at Doodlee Woodlee’s discretion. You also agree that Doodlee Woodlee reserves the right to amend or update these Terms at any time, and your continued use of the website constitutes acceptance of such updates.